Look at three things and you will usually have your answer: what is mounted on the inside face of the door, how the lock is fixed into the door, and what the keyhole sits in. A metal box screwed onto the inside surface is a rim lock. A long flat faceplate running down the edge of the door is a mortise lock. Two round holes bored through the door is a cylindrical lockset or a tubular deadbolt.

That sounds like trivia until you need something done. Whether your keys can be changed in ten minutes or the whole lock has to come out, whether that smart lock you have been looking at will physically fit, whether your co-op board has to approve anything, whether a part is sitting on a van in Brooklyn tonight or has to be ordered: all of it starts with what kind of lock is already on the door. Here is how to work it out in about a minute, standing at your own door, with nothing but your eyes.

Why this is the first question we ask

When someone calls about a lock, the type is what we are listening for, long before brand or color. It decides four practical things.

  • Rekey or replace. On most lock types the keyed part is a separate component, so changing which key works is a rekey rather than a new lock. On a few, the keyed part is built into the body and the economics change.
  • Whether a replacement will fit. A door is prepared for the lock it was built for. Holes, pockets and faceplates are not interchangeable, and going from one family to another means modifying the door.
  • What parts are needed. A rim cylinder, a mortise cylinder and a key-in-knob cylinder are three different objects. Knowing which one you need is the difference between one visit and two.
  • Who has to say yes. In a co-op or a rental, anything that changes the corridor side of the door, or changes the door itself, usually needs a conversation with the building first.

Start on the inside of the door

Stand inside your apartment with the door closed and work through these five checks in order. Most doors are identified by the second one.

  • What is mounted on the inside face. A visible metal box or housing bolted to the surface of the door means a surface-mounted rim lock. Nothing but a trim plate and a thumbturn means the lock lives inside the door.
  • What the edge of the door looks like. Open the door and look at the narrow edge. A long rectangular faceplate, often eight inches or more, with both the latch and the bolt coming through it, means a mortise lock. Two small separate plates, one round or rectangular per hole, means a bored lockset or deadbolt.
  • How the bolt moves. Throw the lock and watch. A bolt sliding sideways into the frame is a conventional deadbolt or latch. Loops dropping vertically into a bracket on the frame is a jimmy-proof rim lock.
  • What is on the inside where a key would go. A thumbturn means you do not need a key from the inside. A keyhole on both sides means a double-cylinder setup, which has real safety implications in an apartment.
  • Markings. Brand names are often stamped on the faceplate edge, on the cylinder face, or on the latch. Write down whatever you can read, including numbers, before you call anyone.

The lock types you will actually find on a NYC door

Rim lock, also called a jimmy-proof or vertical deadbolt

The signature New York apartment lock. A metal case is screwed onto the inside surface of the door, and the bolt carries two interlocking loops that drop down over a bracket mounted on the frame. Because the loops interlock rather than just sliding into a hole, the door is very hard to separate from the frame at the seam, which is exactly the attack these were designed against. From the outside you see only a cylinder. We cover the family in detail in our guide to jimmy-proof and police locks in NYC.

Mortise lock

The lock body sits inside a rectangular pocket, the mortise, cut into the thickness of the door. The giveaway is the long faceplate on the door edge with the latch and the deadbolt both coming through it. Mortise locks are common on prewar apartment doors, brownstone entrances and commercial storefronts, and they are a genuinely good piece of hardware: heavy, repairable and long-lived. They are also the type most likely to need a specific part rather than a generic one. See mortise lock repair in NYC.

Cylindrical lockset, the key-in-knob or key-in-lever

One large round hole through the face of the door and a smaller hole through the edge for the latch. The keyway is in the middle of the knob or the lever itself. These are everywhere on interior doors, office doors and secondary entrances. They are quick to work on and quick to replace, and on their own they are not a serious entry door lock.

Tubular deadbolt

Same two-hole preparation as a cylindrical lockset, but it is a separate lock with no handle: cylinder outside, thumbturn inside, a solid bolt that throws sideways into the frame. This is the single most common deadbolt in the country, which is why it is also the pattern nearly every consumer smart lock is built to replace.

Interconnected lockset

A deadbolt and a latching handle joined by a vertical trim, so turning the inside lever retracts both at once. You will see these on apartment doors where a single motion to exit matters. From the inside they look like one tall assembly rather than two separate locks.

Multi-point lock

Lifting the outside handle throws several bolts at once along the height of the door, usually into the frame at the top, middle and bottom. Standard on modern balcony and terrace doors, newer entry doors and a lot of recent construction. Open the door and you will see the extra bolts spaced down the edge. These have their own failure modes, covered in multi-point lock repair in NYC.

Bar lock, the Fox-style police lock

Less common than it used to be, still out there in older buildings. A steel bar braces from the lock into a socket set in the floor, so pressure on the door is transferred to the floor instead of the frame. Unmistakable once you have seen one, and genuinely strong. It is also the heaviest thing on this list to operate every day.

Electronic and smart locks

Keypad, fob or app, usually built on top of one of the mechanical formats above. The important question with these is not the electronics but what is underneath, because that is what determines whether it could be installed in the first place and what happens when the batteries die. Our guide to keyless entry for a NYC apartment covers the practical side.

Lock type How to spot it Where it turns up in NYC
Rim / jimmy-proofMetal case on the inside face, bolt loops drop onto a frame bracketApartment entry doors, often as the second lock
MortiseLong faceplate on the door edge, latch and bolt togetherPrewar buildings, brownstones, storefronts
Cylindrical locksetKey in the knob or lever, one big hole through the faceInterior doors, offices, secondary doors
Tubular deadboltSeparate lock, no handle, cylinder outside and thumbturn insideHouses, newer apartment doors, additions
InterconnectedDeadbolt and lever joined by a vertical trimApartment doors where one motion must open everything
Multi-pointSeveral bolts down the door edge, handle lifts to lockTerrace and balcony doors, newer construction
Bar lockSteel bar braced into a floor socketOlder walk-ups and ground-floor units
A lock cylinder with its key inserted, resting on a dark work surface

The cylinder is a separate question

This is where most people get tangled. The lock type tells you how the hardware is mounted in the door. The cylinder is the keyed plug that sits inside it, and it is usually a separate, replaceable part with its own format.

  • Rim cylinder. Round body with a flat tailpiece and a backplate, held in by two long machine screws from the inside. Pairs with rim locks.
  • Mortise cylinder. Threaded like a bolt so it screws into the lock body, held by a set screw on the door edge. Pairs with mortise locks.
  • Key-in-knob cylinder. Lives inside the knob or lever assembly and comes out with it.
  • Euro profile. The flattened keyhole shape with a step in the middle, common on multi-point doors and imported hardware.

Why this matters: changing which key opens a door is almost always work on the cylinder, not on the lock body. That is the whole idea behind rekeying, and it is why the honest answer to most lock-change requests is cheaper than people expect. When the cylinder itself is worn, damaged or the wrong grade, swapping it is still a smaller job than replacing the lock, as our guide to lock cylinder replacement explains.

How to describe your lock over the phone

You do not need the right vocabulary. You need the right observations. Give a locksmith these and the conversation gets specific fast.

  • What you see on the inside face. A box, a thumbturn, a lever, or a tall joined assembly.
  • What the door edge looks like with the door open. One long plate or two small ones.
  • How the bolt moves. Sideways into the frame, or downward onto a bracket.
  • How many separate locks are on the door. Two is normal in New York City, three is not unusual.
  • What the key looks like. A flat blade with cuts along one edge, cuts on both edges, dimples on the flat, or a step-shaped profile.
  • Any name or number you can read. Check the faceplate edge, the cylinder face and the key bow.
  • Photographs. Four images answer almost everything: the inside face, the door edge with the door open, the outside around the keyhole, and the key laid flat.

What the answer actually changes

Once the type is settled, the practical decisions fall out of it. If you only want new keys, you are looking at a rekey of the cylinder regardless of which family your lock belongs to, and our comparison of rekeying versus replacing a lock covers when that stops being the right call.

If you want to upgrade, the type sets the menu. A tubular deadbolt gives you the widest choice, including most keypad and smart locks. A mortise lock is usually best improved by upgrading its cylinder rather than ripping out a good lock body. A rim lock can often take a better cylinder too, and it is worth keeping rather than removing, because it does something the other types do not. If you are weighing a genuine upgrade, read which lock type suits a NYC apartment and our explanation of ANSI lock grades so you are comparing on something real rather than on packaging.

And if the reason you are identifying the lock is that it has become stiff or awkward to operate, the type may be beside the point. Hardware that is hard to work is frequently a door alignment problem wearing a lock costume, which is the first thing worth ruling out. Our guide to easy-to-use door locks for seniors goes through that in detail, and it applies to anyone whose door has started to fight back.

Related reading

why a door will not lock properly double cylinder deadbolts and why they are a problem in apartments lock change and rekey service residential locksmith service contact us

Need a licensed NYC locksmith? Emergency Locksmith NY is licensed and insured, NYC DCA License #1362785-DCA, serving all five boroughs 24/7. Call (718) 412-1332.

Frequently Asked Questions

Look at the edge of the door and at the inside face. A mortise lock sits inside a pocket cut into the thickness of the door, so the only thing visible on the edge is a long flat faceplate with the latch and the bolt coming through it. A rim lock is screwed onto the inside surface of the door as a visible metal case, and its bolt drops vertically onto a bracket on the frame.

That is a rim lock, usually called a jimmy-proof or vertical deadbolt. The two interlocking loops on the bolt drop over a bracket mounted on the door frame, which is what makes the door very hard to pry open at the seam. It is the most common second lock on older New York City apartment doors.

Not by itself. The name stamped on the key bow tells you who made the cylinder, which is a different question from how the lock body is mounted in the door. The same manufacturer sells rim cylinders, mortise cylinders and key-in-knob cylinders, so you still have to look at the door to know what you have.

No. Most consumer smart locks are built to replace a standard tubular deadbolt that sits in two round bored holes. If your door has a mortise lock, a rim lock or a multi-point system, a direct swap is usually not possible without changing the hardware or the door preparation, and in a co-op or rental some of those changes need building approval first.

Usually not. On most lock types the keyed cylinder is a separate part, so changing which key operates the door is a rekey of that cylinder rather than a new lock. Replacement is the better answer when the lock body is worn or damaged, or when you want a different grade or function than the one you have.

Take four photos: the inside face of the door showing the whole lock, the edge of the door with the door open so the faceplate and bolt are visible, the outside of the door around the keyhole, and the key laid flat on a plain surface. Those four images answer almost every identification question without a visit.

Not Sure What Lock You Have? We Will Tell You

Call (718) 412-1332, describe what you see or send a photo, and we will tell you what is on your door, whether it can be rekeyed, and what a replacement would involve. Same-day service across all five boroughs. Licensed (NYC DCA #1362785-DCA), insured, and available 24/7.

Call (718) 412-1332