
A key breaking inside a lock is startling, but it is a common problem that locksmiths handle routinely. The most important thing to know: do not try to push the broken piece further into the lock or try to turn it with pliers. Both actions can push the fragment deeper, making extraction harder, or damage the internal mechanism.
If part of the key is sticking out of the lock, you may be able to extract it yourself with needle-nose pliers. Grip the exposed end firmly and pull straight out. Do not twist. If the fragment is flush with or inside the keyway, do not attempt to dig it out with a screwdriver or wire — you will almost certainly push it deeper or damage the pins.

A locksmith uses specialized extraction tools — thin, hooked blades designed to slide alongside the broken fragment and pull it out of the keyway. The process is typically quick (5 to 15 minutes) and non-destructive to the lock. In most cases, the lock continues to function normally after extraction. This service is available around the clock through our 24-hour locksmith team — keys tend to break at the worst possible times, and we are ready whenever it happens.
If the fragment has been pushed deep into the cylinder or the lock mechanism has been damaged by DIY extraction attempts, the locksmith may need to remove the entire cylinder for better access. In rare cases where the fragment is lodged behind the pins, disassembly of the cylinder is required.
Key stuck or snapped in your lock? Our locksmiths provide 24/7 broken key extraction across all NYC boroughs without damaging your cylinder.
In most cases, no. Professional extraction removes the fragment without damaging the internal mechanism. However, if someone has tried to dig out the fragment with tools like screwdrivers or wires before calling a locksmith, the pins or cylinder may be scratched or dented, potentially requiring rekeying or replacement.
Broken key extraction alone typically costs $50 to $125 in NYC, depending on the difficulty and time of day. If you also need a new key cut (because the broken key was your only copy), add the cost of key cutting or rekeying.
Not necessarily. If the key broke due to wear or cold and the lock itself is in good condition, extraction plus a new key is sufficient. If the key broke because the lock mechanism is worn and requiring excessive force, that is a sign the lock should be replaced to prevent the same problem from recurring.